Issue templates (#99)

* add github templates and bots

* Delete ---bug-report.md

* Delete ---feature-request.md

* Delete ---questions-help.md

* Update bug-report.yml

* Update config.yml

.github/ISSUE_TEMPLATE/---bug-report.md

@@ -1,36 +0,0 @@
----
-name: "\U0001F41B Bug report"
-about: Create a report to help us improve
-title: ''
-labels: bug, needs-triage
-assignees: ''
-
----
-
-Confirm by changing [ ] to [x] below to ensure that it's a bug:
-- [ ] I've gone though [Developer Guide](https://docs.aws.amazon.com/sdk-for-cpp/v1/developer-guide/welcome.html) and [API reference](http://sdk.amazonaws.com/cpp/api/LATEST/index.html)
-- [ ] I've searched for [previous similar issues](https://github.com/aws/aws-sdk-cpp/issues) and didn't find any solution
-  
-**Describe the bug**
-A clear and concise description of what the bug is.
-
-**SDK version number**
-
-**Platform/OS/Hardware/Device**
-What are you running the sdk on?
-
-**To Reproduce (observed behavior)**
-Steps to reproduce the behavior (please share code)
-
-**Expected behavior**
-A clear and concise description of what you expected to happen.
-
-**Logs/output**
-If applicable, add logs or error output.
-
-*REMEMBER TO SANITIZE YOUR PERSONAL INFO*
-
-
-
-**Additional context**
-Add any other context about the problem here.

.github/ISSUE_TEMPLATE/---feature-request.md

@@ -1,20 +0,0 @@
----
-name: "\U0001F680 Feature request"
-about: Suggest an idea for this project
-title: ''
-labels: feature-request, needs-triage
-assignees: ''
-
----
-
-**Is your feature request related to a problem? Please describe.**
-A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]
-
-**Describe the solution you'd like**
-A clear and concise description of what you want to happen.
-
-**Describe alternatives you've considered**
-A clear and concise description of any alternative solutions or features you've considered.
-
-**Additional context**
-Add any other context or screenshots about the feature request here.

.github/ISSUE_TEMPLATE/---questions-help.md

@@ -1,23 +0,0 @@
----
-name: "\U0001F4AC Questions / Help"
-about: If you have questions, please check AWS Forums or StackOverflow
-title: ''
-labels: guidance, needs-triage
-assignees: ''
-
----
-
-Confirm by changing [ ] to [x] below:
-- [ ] I've searched for [previous similar issues](https://github.com/awslabs/aws-crt-php/issues) and didn't find any solution
-
-**Platform/OS/Hardware/Device**
-What are you running the sdk on?
-
-**Describe the question**
-
-
-**Logs/output**
-If applicable, add logs or error output.
-
-*REMEMBER TO SANITIZE YOUR PERSONAL INFO*
-

.github/ISSUE_TEMPLATE/bug-report.yml

@@ -0,0 +1,82 @@
+---
+name: "🐛 Bug Report"
+description: Report a bug
+title: "(short issue description)"
+labels: [bug, needs-triage]
+assignees: []
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the bug
+      description: What is the problem? A clear and concise description of the bug.
+    validations:
+      required: true
+  - type: textarea
+    id: expected
+    attributes:
+      label: Expected Behavior
+      description: |
+        What did you expect to happen?
+    validations:
+      required: true
+  - type: textarea
+    id: current
+    attributes:
+      label: Current Behavior
+      description: |
+        What actually happened?
+        
+        Please include full errors, uncaught exceptions, stack traces, and relevant logs.
+        If service responses are relevant, please include wire logs.
+    validations:
+      required: true
+  - type: textarea
+    id: reproduction
+    attributes:
+      label: Reproduction Steps
+      description: |
+        Provide a self-contained, concise snippet of code that can be used to reproduce the issue.
+        For more complex issues provide a repo with the smallest sample that reproduces the bug.
+        
+        Avoid including business logic or unrelated code, it makes diagnosis more difficult.
+        The code sample should be an SSCCE. See http://sscce.org/ for details. In short, please provide a code sample that we can copy/paste, run and reproduce.
+    validations:
+      required: true
+  - type: textarea
+    id: solution
+    attributes:
+      label: Possible Solution
+      description: |
+        Suggest a fix/reason for the bug
+    validations:
+      required: false
+  - type: textarea
+    id: context
+    attributes:
+      label: Additional Information/Context
+      description: |
+        Anything else that might be relevant for troubleshooting this bug. Providing context helps us come up with a solution that is most useful in the real world.
+    validations:
+      required: false
+
+  - type: input
+    id: aws-crt-php-version
+    attributes:
+      label: aws-crt-php version used
+    validations:
+      required: true
+
+  - type: input
+    id: compiler-version
+    attributes:
+      label: php version used
+    validations:
+      required: true
+
+  - type: input
+    id: operating-system
+    attributes:
+      label: Operating System and version
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/config.yml

@@ -0,0 +1,5 @@
+blank_issues_enabled: false
+contact_links:
+  - name: 💬 General Question
+    url: https://github.com/awslabs/aws-crt-php/discussions/categories/q-a
+    about: Please ask and answer questions as a discussion thread

.github/ISSUE_TEMPLATE/documentation.yml

@@ -0,0 +1,23 @@
+---
+name: "📕 Documentation Issue"
+description: Report an issue in the API Reference documentation or Developer Guide
+title: "(short issue description)"
+labels: [documentation, needs-triage]
+assignees: []
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the issue
+      description: A clear and concise description of the issue.
+    validations:
+      required: true
+
+  - type: textarea
+    id: links
+    attributes:
+      label: Links
+      description: |
+        Include links to affected documentation page(s).
+    validations:
+      required: true

.github/ISSUE_TEMPLATE/feature-request.yml

@@ -0,0 +1,47 @@
+---
+name: 🚀 Feature Request
+description: Suggest an idea for this project
+title: "(short issue description)"
+labels: [feature-request, needs-triage]
+assignees: []
+body:
+  - type: textarea
+    id: description
+    attributes:
+      label: Describe the feature
+      description: A clear and concise description of the feature you are proposing.
+    validations:
+      required: true
+  - type: textarea
+    id: use-case
+    attributes:
+      label: Use Case
+      description: |
+        Why do you need this feature? For example: "I'm always frustrated when..."
+    validations:
+        required: true
+  - type: textarea
+    id: solution
+    attributes:
+      label: Proposed Solution
+      description: |
+        Suggest how to implement the addition or change. Please include prototype/workaround/sketch/reference implementation.
+    validations:
+      required: false
+  - type: textarea
+    id: other
+    attributes:
+      label: Other Information
+      description: |
+        Any alternative solutions or features you considered, a more detailed explanation, stack traces, related issues, links for context, etc.
+    validations:
+      required: false
+  - type: checkboxes
+    id: ack
+    attributes:
+      label: Acknowledgements
+      options:
+        - label: I may be able to implement this feature request
+          required: false
+        - label: This feature might incur a breaking change
+          required: false

.github/workflows/closed-issue-message.yml

@@ -0,0 +1,17 @@
+name: Closed Issue Message
+on:
+    issues:
+       types: [closed]
+jobs:
+    auto_comment:
+        runs-on: ubuntu-latest
+        steps:
+        - uses: aws-actions/closed-issue-message@v1
+          with:
+            # These inputs are both required
+            repo-token: "${{ secrets.GITHUB_TOKEN }}"
+            message: |
+                     ### ⚠️COMMENT VISIBILITY WARNING⚠️ 
+                     Comments on closed issues are hard for our team to see. 
+                     If you need more assistance, please either tag a team member or open a new issue that references this one. 
+                     If you wish to keep having a conversation with other community members under this issue feel free to do so.

.github/workflows/stale_issue.yml

@@ -3,7 +3,7 @@ name: "Close stale issues"
 # Controls when the action will run.
 on:
   schedule:
-    - cron: "0 0 * * *"
+    - cron: "*/60 * * * *"
 
 jobs:
   cleanup:
@@ -30,8 +30,8 @@ jobs:
         closed-for-staleness-label: closed-for-staleness
 
         # Issue timing
-        days-before-stale: 7
+        days-before-stale: 2
-        days-before-close: 4
+        days-before-close: 5
         days-before-ancient: 365
 
         # If you don't want to mark a issue as being ancient based on a