issue templates and stale bot action

.github/ISSUE_TEMPLATE/---questions-help.md

@@ -0,0 +1,23 @@
+---
+name: "\U0001F4AC Questions / Help"
+about: If you have questions, please check AWS Forums or StackOverflow
+title: ''
+labels: guidance, needs-triage
+assignees: ''
+
+---
+
+Confirm by changing [ ] to [x] below:
+- [ ] I've searched for [previous similar issues](https://github.com/awslabs/aws-crt-php/issues) and didn't find any solution
+
+**Platform/OS/Hardware/Device**
+What are you running the sdk on?
+
+**Describe the question**
+
+
+**Logs/output**
+If applicable, add logs or error output.
+
+*REMEMBER TO SANITIZE YOUR PERSONAL INFO*
+